Responsible Gaming

Crixco Responsible Gaming — Safe & Healthy Betting Experience

Crixco believes betting should be enjoyable — not stressful. By following our responsible gaming guidelines, you can always play in a safe and controlled way.

18+ Only Set Your Own Limits Self-Exclusion Feature 24/7 Support

Our Approach

Why Is Responsible Gaming Important?

At Crixco, we believe betting is a form of entertainment — it should never be treated as a source of income or a solution to financial problems. Responsible gaming means knowing your limits, playing within a plan, and seeking help when you need it.

As online betting grows in popularity across Bangladesh, so does the risk of addiction. Crixco takes this seriously, and our platform includes multiple safeguards. If you notice that betting is affecting other areas of your life, treat it as a warning sign.

With our responsible gaming tools, you stay in control of how you play. Crixco is here for you — not just when you're winning, but whenever you need support.

Important Notice

Betting is strictly for users aged 18 and above. Losses are always a possibility. Never bet with borrowed money or funds needed for household expenses.

Set Your Play Limits

Daily Deposit Limit

Example: ৳800 used out of a daily limit of ৳2,000

Weekly Deposit Limit

Example: ৳2,500 used out of a weekly limit of ৳10,000

Monthly Loss Limit

Example: ৳9,000 used out of a monthly limit of ৳15,000

The examples above are for illustration only. You can set your own limits from your account settings.

Set My Limits

Protection Tools

Crixco's Responsible Gaming Tools

Crixco provides several effective tools to help keep your gaming safe. They are easy to use and can be activated at any time.

Set a Deposit Limit

Set a limit on how much you can deposit into your account — daily, weekly, or monthly. Decreasing your limit takes effect immediately; increasing it requires a 24-hour waiting period, which is intentional to prevent impulsive overspending.

Loss Limit

Set a loss threshold in advance so your betting stops automatically when you reach it. Once that limit is hit, your account is temporarily suspended from betting. It is the most effective way to prevent chasing losses in the heat of the moment.

Session Time Limit

Set a limit on how long you play in a single session. When the time is up, Crixco will automatically log you out. This protects you from fatigue and loss of focus during extended play, and helps you keep time for the rest of your day.

Take a Break

If you feel like you need a break, take a temporary pause of anywhere from 24 hours to 6 weeks. Your account stays active during this time, but no bets can be placed. This is especially useful when you are dealing with pressure from family or work.

Self-Exclusion

If you feel you need a complete break for an extended period, choose self-exclusion. You can close your account anywhere from 6 months to permanently. During this time, betting will not be possible under any circumstances — this is our strictest level of protection.

Betting History Review

Your full betting and transaction history is available to view at any time. Deposits, losses, and withdrawals are all displayed transparently. It is the best way to understand your own habits.

Step by Step

How to Set Your Limits

Using Crixco's responsible gaming tools is simple. You can set your own limits in just a few minutes.

Remember — setting limits is not a sign of weakness. It is the mark of a smart, self-aware player.

Tips: Start by setting a monthly budget that you can afford to lose without it affecting your household. Then break that budget down into daily and weekly amounts.

Go to "Responsible Gaming" Settings

From the account menu, select the "Responsible Gaming" option.

Choose Your Limits

Choose from deposit limit, loss limit, session time limit, or a cool-off break — select whichever you need and enter the amount.

Confirm & Activate

Confirm your limit. Reductions take effect immediately; increases take effect after 24 hours.

Review Regularly

Review your betting history and limits at least once a month, and adjust them as needed.

Self-Exclusion

Self-Exclusion — When Taking a Break Is the Right Call

Self-Exclusion is the most powerful responsible gaming tool available. When betting starts to feel out of control, choosing self-exclusion is the bravest and most sensible decision you can make.

Activating self-exclusion on Crixco means you will no longer be able to log in, receive any marketing communications, or place any bets. This is strictly enforced for your protection.

Even after your self-exclusion period ends, you will need to consciously reapply and complete a cooling-off period before regaining access.

Activating Self-Exclusion Is a Serious Step

Once self-exclusion is activated, it cannot be cancelled before the period ends. This is in place for your own protection. Please think carefully before making this decision.

Choose Your Self-Exclusion Period

Month

Year

Permanent

Off

To activate self-exclusion, support@crixco.betemail us at or Help Center Get in touch. Our team will take action within 24 hours.

Warning Signs

Recognizing the Signs of Addiction

Betting addiction often develops gradually — it doesn't happen overnight. If you recognize any of the signs below in yourself, seek help now.

Ask yourself honestly. Remember, reaching out for help takes courage.

Borrowing money from family or friends to fund your betting
Placing more bets to chase and recover lost money
Unable to stop betting despite trying
Lying to family about your betting
Betting is affecting your work, studies, or relationships
Feeling restless or irritable when not betting
Using money set aside for household expenses on betting
You need to bet more than before to feel the same excitement

Help Centre

Get in Touch for Support

If you think you or someone close to you is struggling with a betting addiction, don't wait — get help now. There's no shame in it; this is a treatable condition.

Crixco Support Team

Our dedicated support team is available 24/7. For anything related to responsible gaming, reach us at: support@crixco.bet

Live Chat Support

Click the live chat icon in the bottom right corner of the site. Our agents will listen to your concern and provide the support you need.

Help Center

For detailed information, guides, and tools on responsible gaming, visit our Help Center Visit.

Minor Protection

Our Measures to Protect Minors

Crixco is an 18+ platform. Keeping minors away from betting is one of our most important responsibilities.

Mandatory KYC Verification

Age verification is mandatory at registration. No account can be activated without a National ID or passport.

Parental Control Software

Parents are advised to install parental control software on their devices to prevent children from accessing betting sites.

Report a Suspicious Account

If you suspect a minor is using an account, notify us immediately. We will investigate and act quickly.

Automatic Age Verification

Crixco's system automatically checks your age at registration. Users under 18 are not permitted to create an account.

FAQs

Responsible Gaming FAQ

Here are answers to the most frequently asked questions about responsible gaming.

Responsible gaming means treating betting as entertainment and staying within your means. That includes setting a budget in advance, sticking to it, accepting losses when they happen, and taking breaks when needed. Crixco's responsible gaming tools make all of this easier.

Yes, you can update your limits at any time. One important note — lowering a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period. This rule is intentional, to protect you from making impulsive decisions in the moment and losing more than you planned.

When self-exclusion is activated, any withdrawable balance in your account will be returned to your registered payment method. Bonus or promotional balances are generally forfeited. For more details, Help Center Contact us.

No, a self-exclusion request can only be submitted by the account holder. However, if a family member is struggling with addiction and is unwilling to apply themselves, please contact our support team. We will do everything we can to help given the circumstances.

A cool-off is temporary — ranging from 24 hours to 6 weeks. Betting is paused during this time, but your account remains active and resumes automatically once the period ends. Self-exclusion is longer-term — from 6 months up to permanent. Even after the period expires, you must submit a deliberate request to reactivate your account.

Yes, Crixco's system automatically detects unusual betting patterns. If a user appears to be at risk, our team will reach out directly and recommend using our responsible gaming tools. This is not a penalty — it is a reflection of how much we care about your wellbeing.